Shared Branching














 

Pyramid Credit Union has joined together with other credit unions, internationally, in a cooperative effort to bring members a new choice in financial convenience, “The CU Service Centers ® Network”. Pyramid members can now perform many of their financial transactions and obtain services at over 1,400 branch locations or other credit unions belonging to the network.

By using the CU Service Centers Network, a member’s membership and accounts remain at Pyramid, but he/she can access accounts and conduct business with Pyramid through any of the convenient CU Services Centers locations.

No matter where you may be on the road, your credit union is now as close as the nearest CU Service Centers location. With so many convenient locations, members will be able to access their Pyramid account while traveling, or if they relocate hundreds of miles from Tucson.

Members from participating credit unions can use any of Pyramid’s locations throughtout Tucsonas well. Pyramid then becomes the “Guest member’s” access to their home or “Host” credit union.  The following information applies to Pyramid members using other credit unions or other CU members using Pyramid.

Shared Branching FAQ

How does a “Guest Member” access his/her account?

If you are a Guest Member visiting a CU Service Centers location, be sure to have with you:      

  • The name of the "Host" Credit Union
  • Guest Member's account Number at hhis/her Credit Union  
  • A current, unexpired VALID U.S. Government issued picture identification card with signature; State issued driver's license or identification card (temporary extensions are not accepted); U.S. Passport; City, State, County or Federal ID card or badge; U.S. Armed Forces Identification Card or the new Smart Identification card without signature; Resident Alien Card issued by the INS                              

Are there limits on cash withdrawals?

CU Service Centers may limit cash withdrawals to $500 per day, regardless of your own credit union’s policy.

Will my deposited funds be immediately available?

The funds deposited by a “Guest member” at a CU Service Centers location may not be available for immediate withdrawal from his/her credit union account.  HOLDS are placed by the “Host” credit union on items deposited through the CU Service Centers locations based on that credit union’s Hold Policies. REMEMBER – Limits and policies are set by the individual credit union or “Host”. The CU Service Centers location where transactions are made by “Guest Members” CANNOT REMOVE A HOLD PLACED ON AN ACCOUNT. THE GUEST MEMBER MUST CONTACT HIS/HER OWN CREDIT UNION. Refer to Host credit union’s Funds Availability Policy for further information.

What if I need to stop payment on a check; can I do that at a CU Service Center?

The CU Service Centers location CANNOT accept a stop payment request on your own checking account. YOU MUST CONTACT YOUR OWN CREDIT UNION.

What services are available through CU Service Centers locations?

Services will vary by participating credit unions, but members can generally:

      • Make deposits and withdrawals
      • Loan payments and loan advances
      • Visa and/or MasterCard Cash Advances
      • Transfers between sub-accounts
      • Statement copies of recent account history
      • Check withdrawals
      • Wire transfers
      • Fax services, photocopies, money orders (if available)
      • Travelers checks
      • Notary Services

Click here, for a complete listing of participating credit union locations

Call 1-888-CU SWIRL (1-888-287-9475) in the U.S.
or 011-734-556-4450 Internationally.

                                                                                                             


 

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